Shipping

The stand exists as a physical object, so what goes in the box is not a guess. Every SKU ships flat, with its fasteners, rail cushions and desk grip strips in the same parcel, and goes together in about 5 minutes using one hex key, supplied. The assembly steps for your stand are printed on its own product page, in order, before you buy — not hidden in a leaflet.

The machine itself is never included.

Postage is charged on top of the price, not hidden inside it, and it is free on orders over €60. That is the whole policy, and it was settled before any carrier was chosen, because it is a decision about our prices rather than about anyone’s rate card.

The reason it is on top is that these are heavy things for their value. A compact stand is a few euro of filament and rather more than that to post — so a price that swallowed delivery would either quietly assume you lived near London, or be padded for a parcel you never sent. The larger stands carry enough margin to absorb it, which is where the €60 line comes from: above it, delivery pays for itself.

The figure is €4.26, and it is what the postage costs us rather than a handling fee with a parcel attached. That is Royal Mail Tracked 48 for a small parcel, bought online, converted from sterling because this shop prices in euro. It is shown again at checkout before you pay, but it should not be a surprise when it appears there.

It buys tracking, a photo on delivery and cover if the parcel is lost — not because we paid extra for those, but because the tracked service is the cheapest way to post this box. The untracked one costs more.

Parcels go out from London by Royal Mail. The lead time below is the time from your order to the parcel being handed over — not the time to your door, which is the carrier’s to promise and is added to this at checkout.

Lead time, order to handover

3 working days

Carrier

Royal Mail

Service

Royal Mail Tracked 48

Postage

€4.26, free over €60

Destinations

United Kingdom only

Tracking

Tracked, with photo on delivery

3 working days is a print and a pack, not a queue: the largest stand here is a single overnight plate. It is deliberately longer than the printing takes, because no stand has been printed yet and a lead time that only holds when every estimate is right is not a lead time.

Tracking was the last row on this page still reading “not yet decided”, and it closed the moment the service did. Every parcel goes Royal Mail Tracked 48: you get a number that follows it to your door and a photograph when it is put down. Nothing here ships untracked, and there is no cheaper tier to tempt us — untracked second class costs more than this does.

Nothing sits on a shelf. A stand starts printing after the order, which is why the lead time will be measured in days rather than hours — and why cancelling early costs everyone less than cancelling late.

It does not mean the stand is made to your specification. We do not treat these as bespoke goods and we do not use that as grounds to refuse a cancellation. The returns policy spells this out.

Printed parts survive a drop better than they look like they will, but a crushed corner is our problem and not yours. Photograph the parcel as it arrived, before unpacking if you can, and email cam@diorite.pro. We replace the part or the stand; you do not pay to send anything back.

We ship to the United Kingdom only, so there is nothing further to pay on anything ordered here. The price is the price, postage is the €4.26 beside it, and no third party will ask you for money before handing over the parcel.

That is a narrowing, and a recent one. Posting from London into the European Union is a customs export: the EU charges import VAT on the way in, and since 1 July 2026 a flat €3 customs duty on each item in a parcel worth under €150 as well. A seller can collect the VAT at checkout; the duty is separate and is not covered by the scheme that does it. Rather than send a €39 stand to Berlin and let the courier settle the difference at the door, we stopped shipping there.

It is meant to be temporary. Reopening the EU means pricing it properly — EU prices with the VAT and the duty inside them, rather than one euro price pretending both borders are the same — and that is a piece of work, not a checkbox. Until it is done this page would rather say no than quote you a number that grows on your doorstep.

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